Cancellation policy
- Welcome to our subscription service! This policy outlines the terms and conditions for subscribing to our products. By subscribing, you agree to the terms specified below.
- Subscription Plans We offer bi-weekly, monthly, bi-monthly or quarterly subscription plans for our products.
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Billing and Payment
- Billing Cycle: Subscribers will be billed according to their chosen plan (e.g., bi-weekly, monthly, bi-monthly or quarterly).
- Payment Methods: We accept major credit cards and other payment methods as specified on our website.
- Automatic Renewal: Subscriptions will automatically renew at the end of each billing cycle unless canceled prior to the renewal date.
- Failed Payments: If a payment fails, we will notify you immediately. If the payment fails repeatedly, your subscription may be suspended or canceled.
- Payment Information Updates: It is the subscriber's responsibility to update any changes to their credit card or payment information to ensure uninterrupted service.
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Cancellation Policy
- How to Cancel: Subscribers can cancel their subscriptions at any time through their account settings on our website or by contacting our customer service.
- Cancellation Deadline: To avoid being charged for the next billing cycle, cancellations must be made at least 7 days before the renewal date.
- Refunds: We do not offer refunds after the billing cycle has started.
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Subscription Modifications
- Changing Plans: Subscribers may change their subscription plans at any time through their account settings. Changes will take effect at the start of the next billing cycle.
- Address Changes: It is the subscriber's responsibility to update their shipping address and other account information to ensure timely delivery of products.
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Product Availability
- Stock and Availability: Subscriptions are subject to product availability. In the event a product is out of stock, we will notify you and provide alternative options (e.g., pause your subscription).
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Delivery
- Delivery Schedule: Subscription products will be shipped according to the schedule specified in your subscription plan.
- Tracking: Subscribers will receive tracking information once their order has been shipped.
- Changes to Subscription Policy We reserve the right to modify this subscription policy at any time. Subscribers will be notified of any significant changes via email or through our website.
- Contact Information For any questions or concerns regarding your subscription, please contact our customer service team at hello@beholdtea.com
- Governing Law This subscription policy shall be governed by and construed in accordance with the laws of Texas.
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