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Cancellation policy

  1. Welcome to our subscription service! This policy outlines the terms and conditions for subscribing to our products. By subscribing, you agree to the terms specified below.
  2. Subscription Plans We offer bi-weekly, monthly, bi-monthly or quarterly subscription plans for our products.
  3. Billing and Payment
    • Billing Cycle: Subscribers will be billed according to their chosen plan (e.g., bi-weekly, monthly, bi-monthly or quarterly).
    • Payment Methods: We accept major credit cards and other payment methods as specified on our website.
    • Automatic Renewal: Subscriptions will automatically renew at the end of each billing cycle unless canceled prior to the renewal date.
    • Failed Payments: If a payment fails, we will notify you immediately. If the payment fails repeatedly, your subscription may be suspended or canceled.
    • Payment Information Updates: It is the subscriber's responsibility to update any changes to their credit card or payment information to ensure uninterrupted service.
  4. Cancellation Policy
    • How to Cancel: Subscribers can cancel their subscriptions at any time through their account settings on our website or by contacting our customer service.
    • Cancellation Deadline: To avoid being charged for the next billing cycle, cancellations must be made at least 7 days before the renewal date.
    • Refunds: We do not offer refunds after the billing cycle has started.
  5. Subscription Modifications
    • Changing Plans: Subscribers may change their subscription plans at any time through their account settings. Changes will take effect at the start of the next billing cycle.
    • Address Changes: It is the subscriber's responsibility to update their shipping address and other account information to ensure timely delivery of products.
  6. Product Availability
    • Stock and Availability: Subscriptions are subject to product availability. In the event a product is out of stock, we will notify you and provide alternative options (e.g., pause your subscription).
  7. Delivery
    • Delivery Schedule: Subscription products will be shipped according to the schedule specified in your subscription plan.
    • Tracking: Subscribers will receive tracking information once their order has been shipped.
  8. Changes to Subscription Policy We reserve the right to modify this subscription policy at any time. Subscribers will be notified of any significant changes via email or through our website.
  9. Contact Information For any questions or concerns regarding your subscription, please contact our customer service team at hello@beholdtea.com
  10. Governing Law This subscription policy shall be governed by and construed in accordance with the laws of Texas.

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